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Lots of fees
1.8[ Convenience (locations, hours) 0.50 | Service (friendly, helpful) 2.50 | Value (reasonable fees, good rates) 0.50 | Online Banking 2.00 | Mobile App 3.50 ]
  • Scott reviewed 7 years ago
  • last edited 7 years ago
BMO used to be great but in the past year they started charging for everything. At the end of eac...
They've done everything wrong
2.5[ Convenience (locations, hours) 4.50 | Service (friendly, helpful) 1.00 | Value (reasonable fees, good rates) 3.50 | Online Banking 3.50 | Mobile App 0.00 ]
  • Nicki Norker reviewed 7 years ago
  • last edited 7 years ago
I have had nothing but problems with RSI bank from the start.  The person who opened my account g...
My bank is good to me
4.3[ Convenience (locations, hours) 4.00 | Service (friendly, helpful) 5.00 | Value (reasonable fees, good rates) 4.00 | Online Banking 4.00 | Mobile App 4.50 ]
  • John Griffin reviewed 7 years ago
  • last edited 7 years ago
Fidelity bank looks out for me. If I use my debit card somewhere off somewhere or for something o...
Terrible service, bad attitudes
2.2[ Convenience (locations, hours) 3.00 | Service (friendly, helpful) 2.50 | Value (reasonable fees, good rates) 1.00 ]
  • Bob Allen reviewed 8 years ago
  • last edited 7 years ago
Since BBT bought out Susquehanna Bank, it’s been all downhill. I was perfectly happy with S...
Worst service in the country
0.7[ Convenience (locations, hours) 0.50 | Service (friendly, helpful) 1.00 | Value (reasonable fees, good rates) 0.50 | Online Banking 1.00 | Mobile App 0.50 ]
  • J reviewed 8 years ago
  • last edited 8 years ago
Always lots of managers sitting and watching customers stand in line, never more than 2 employees...
Don't expect to speak to a real person
1.9[ Convenience (locations, hours) 0.00 | Service (friendly, helpful) 1.50 | Value (reasonable fees, good rates) 0.50 | Online Banking 4.00 | Mobile App 3.50 ]
  • Don reviewed 8 years ago
  • last edited 8 years ago
I’m a platinum preferred customer. I waited on hold for 40 minutes and never spoke with a c...
SLOW...SLOW...SLOW
1.2[ Convenience (locations, hours) 1.00 | Service (friendly, helpful) 1.00 | Value (reasonable fees, good rates) 1.50 ]
  • Melanie Kirby reviewed 8 years ago
Lobby service is horrible at the plaza location, Athens, Tn., Out of the last 4 visits our wait t...
Software Conversion
1.8[ Convenience (locations, hours) 3.00 | Service (friendly, helpful) 2.50 | Value (reasonable fees, good rates) 1.00 | Online Banking 0.50 | Mobile App 2.00 ]
  • Andrew McKee reviewed 8 years ago
  • last edited 8 years ago
The recent software conversion at Boiling Springs Savings Bank has left many customers long on pr...
Fees
1.9[ Convenience (locations, hours) 4.00 | Service (friendly, helpful) 3.00 | Value (reasonable fees, good rates) 1.00 | Online Banking 1.00 | Mobile App 0.50 ]
  • T Matos reviewed 8 years ago
  • last edited 8 years ago
Unfair practices!  For years I’ve had an overdraft line of credit to cover any negative bal...
Good hometown bank
3.6[ Convenience (locations, hours) 4.00 | Service (friendly, helpful) 4.00 | Value (reasonable fees, good rates) 4.00 | Online Banking 3.00 | Mobile App 3.00 ]
  • Ed Young reviewed 9 years ago
  • last edited 9 years ago
Best bank in town. Enough branches for me and the people are polite. Satisfied customer.
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