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M&T Bank has a good presence in the Buffalo area but their online services are poor.
3.0[ Convenience (locations, hours) 5.00 | Service (friendly, helpful) 4.00 | Value (reasonable fees, good rates) 4.00 | Online Banking 1.00 | Mobile App 1.00 ]

When I first opened my business I used M&T Bank based on multiple recommendations. My experience with them was very poor leading to switching banks. Their online tools are very cumbersome and not user friendly. I was constantly working with customer service to resolve account issues. Although their service was great, the online banking issues were too much for me.

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We have always had a positive experience with our bank
5.0[ Convenience (locations, hours) 5.00 | Service (friendly, helpful) 5.00 | Value (reasonable fees, good rates) 5.00 | Online Banking 5.00 | Mobile App 5.00 ]

We have always had good experiences with our bank. I like that the branches and ATM’s are close to my home. They just redid their Mobile App and Online banking and it is much easier to use.

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