Lots of fees
1.8[ Convenience (locations, hours) 0.50 | Service (friendly, helpful) 2.50 | Value (reasonable fees, good rates) 0.50 | Online Banking 2.00 | Mobile App 3.50 ]

BMO used to be great but in the past year they started charging for everything. At the end of each month you get a bill for $20 and up ontop of your regular plan fee. Even transferring money between your accounts costs $2 each time. They have no online client support at all anymore either. The fees went up the services went down.

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