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I really liked this bank but they moved me U.S. Bank
4.5[ Convenience (locations, hours) 2.50 | Service (friendly, helpful) 5.00 | Value (reasonable fees, good rates) 5.00 | Online Banking 5.00 | Mobile App 5.00 ]
  • Janet Camden reviewed 1 month ago
  • last edited 1 month ago
After many years of great service, State Farm Bank moved my account U.S. Bank. U.S. Bank has been...
bad service, no responsibility taken for mistakes made
1.4[ Convenience (locations, hours) 1.00 | Service (friendly, helpful) 1.00 | Value (reasonable fees, good rates) 1.00 | Online Banking 2.00 | Mobile App 2.00 ]
  • Silvia reviewed 5 years ago
  • last edited 5 years ago
Avoid this bank unless you want bare bones service
1.3[ Convenience (locations, hours) 2.00 | Service (friendly, helpful) 1.50 | Value (reasonable fees, good rates) 1.00 | Online Banking 1.00 | Mobile App 1.00 ]
  • T Wise reviewed 5 years ago
  • last edited 5 years ago
This bank has few services. The bank hours are fewer than most banks. I opened an account when We...
They just don't care and they did illegal things to me
0.5[ Convenience (locations, hours) 0.50 | Service (friendly, helpful) 0.50 | Value (reasonable fees, good rates) 0.50 | Online Banking 0.50 | Mobile App 0.50 ]
  • Alexander reviewed 5 years ago
  • last edited 5 years ago
So customer service is in the Philippines and they do not care. Imagine your card is stolen or so...
2 phone calls, 3 transfers, total time on phone 80 minutes, never reached anyone who could resolve my problem with auto pay.
0.5[ Online Banking 0.50 ]
  • Jeffrey W Jones reviewed 5 years ago
  • last edited 5 years ago
BOA set up auto pay to pay the minimum of $25 for my credit card payment each month. I set auto p...
This bank has bad service
1.6[ Convenience (locations, hours) 1.00 | Service (friendly, helpful) 1.50 | Value (reasonable fees, good rates) 1.50 | Online Banking 1.50 | Mobile App 2.50 ]
  • William E. Winfield reviewed 5 years ago
  • last edited 5 years ago
I recently traveled overseas. I advised the bank in advance and they said i was good to go. when ...
Such ugly bank!
0.5[ Convenience (locations, hours) 0.50 | Service (friendly, helpful) 0.50 | Value (reasonable fees, good rates) 0.50 | Online Banking 0.50 | Mobile App 0.50 ]
  • Miranda Zhao reviewed 5 years ago
  • last edited 5 years ago
I have been in business for more than 20 years, have never seen any bank treat customers like thi...
Decent bank for small towners
2.3[ Convenience (locations, hours) 2.50 | Service (friendly, helpful) 1.50 | Value (reasonable fees, good rates) 2.00 | Online Banking 2.50 | Mobile App 3.00 ]
  • David reviewed 6 years ago
  • last edited 5 years ago
They claim not to charge a monthly fee if you have a 100 dollars or more in your account but they...
SLOOOOOOW SERVICE
  • E. Grigby reviewed 6 years ago
  • last edited 6 years ago
Slowest service in town I’m sorry to say.
AVOID
0.6[ Convenience (locations, hours) 0.50 | Service (friendly, helpful) 0.50 | Value (reasonable fees, good rates) 1.00 | Online Banking 0.50 | Mobile App 0.50 ]
  • Esther J C reviewed 6 years ago
  • last edited 6 years ago
Had a loan via a subsidiary, Gateway One Lending. Paid on time, in full with $48 overpayment. Was...
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